Our Promise

Real Products.
Real Results.

Our pledge

Every product listed on Amara Hair is genuine, sourced responsibly, and safe to use. This page is where the shop sets out that promise in its own words.

Our commitments to you

  • Stock is bought directly from suppliers the shop has checked.
  • Batch codes stay intact so any item can be traced back.
  • New suppliers are reviewed before their products are listed.
  • Any doubt about an item you received is investigated straight away.
  • Refunds are available on anything you believe is not genuine.

How to spot a fake

Whether you bought from us or elsewhere - these signs are worth knowing.

Check the batch code

Genuine stock carries a printed or embossed batch code. Missing, smudged or mismatched codes are the first warning sign.

Inspect the packaging

Spelling errors, uneven printing and thin materials are where counterfeits usually give themselves away.

Trust your senses

If something smells or feels different from what you have bought before, stop and ask before you use it.

Question the price

A price far below everyone else usually means expired, diverted or counterfeit stock rather than a bargain.

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